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        <title>eikon-desktop-data-api — LSEG Developer Community</title>
        <link>https://community.developers.lseg.com/</link>
        <pubDate>Fri, 03 Apr 2026 20:05:30 +0000</pubDate>
        <language>en</language>
            <description>eikon-desktop-data-api — LSEG Developer Community</description>
    <atom:link href="https://community.developers.lseg.com/discussions/tagged/eikon-desktop-data-api/feed.rss" rel="self" type="application/rss+xml"/>
    <item>
        <title>Is something happening with RIC &#39;PMNT.K&#39;?</title>
        <link>https://community.developers.lseg.com/discussion/119727/is-something-happening-with-ric-pmnt-k</link>
        <pubDate>Wed, 24 Jul 2024 04:21:44 +0000</pubDate>
        <category>Refinitiv Data Platform</category>
        <dc:creator>mburato</dc:creator>
        <guid isPermaLink="false">119727@/discussions</guid>
        <description><![CDATA[<p>I am looking for very simple annual TR.CompanyMarketCapitalization data but I am encountering issues with PMNT.K, my Refinitiv desktop app freezes and the Refinitiv data python api throws an error code 416. Yet, the company seems to be regularly traded, and I cannot reproduce the same problem with any other RIC I am looking at. Is this a permission issue or am I missing something? </p>]]>
        </description>
    </item>
    <item>
        <title>Eikon API Issue</title>
        <link>https://community.developers.lseg.com/discussion/117704/eikon-api-issue</link>
        <pubDate>Tue, 04 Jun 2024 09:10:01 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>stevan.vukmirovic</dc:creator>
        <guid isPermaLink="false">117704@/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I’m trying to pull some data from the Eikon API. I am following this guide: <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fdevelopers.lseg.com%2Fen%2Farticle-catalog%2Farticle%2FGetting-Top-News-Energy-Headlines-and-stories-using-Eikon-Data-API">https://developers.lseg.com/en/article-catalog/article/Getting-Top-News-Energy-Headlines-and-stories-using-Eikon-Data-API</a></p><p>However, I’m getting the following error:</p><p><img src="https://us.v-cdn.net/6038239/uploads/attachments/21676-1717492138529.png" alt="1717492138529.png" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6038239/uploads/attachments/21676-1717492138529.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6038239/uploads/attachments/21676-1717492138529.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6038239/uploads/attachments/21676-1717492138529.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6038239/uploads/attachments/21676-1717492138529.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6038239/uploads/attachments/21676-1717492138529.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6038239/uploads/attachments/21676-1717492138529.png 2000w, https://us.v-cdn.net/6038239/uploads/attachments/21676-1717492138529.png" sizes="100vw" /></p><p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>Is it possible to get the dataframe list of powerplants from POWOUT app into Codebook?</title>
        <link>https://community.developers.lseg.com/discussion/117356/is-it-possible-to-get-the-dataframe-list-of-powerplants-from-powout-app-into-codebook</link>
        <pubDate>Thu, 23 May 2024 13:28:24 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>Mark Lucio</dc:creator>
        <guid isPermaLink="false">117356@/discussions</guid>
        <description><![CDATA[<p>Hi Team,</p><p>Is it possible to get the dataframe list of powerplants from POWOUT app into Codebook?</p><p>Kindly advise. Thank you in advance.</p>]]>
        </description>
    </item>
    <item>
        <title>Convert python code to ‘import eikon as ek’</title>
        <link>https://community.developers.lseg.com/discussion/117046/convert-python-code-to-import-eikon-as-ek</link>
        <pubDate>Tue, 14 May 2024 16:11:05 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>Mark Lucio</dc:creator>
        <guid isPermaLink="false">117046@/discussions</guid>
        <description><![CDATA[<p>Hi Team,</p><p>Can you help me to use eikon api and use the command ‘import eikon as ek’ to import the code below?</p><p>import refinitiv.data as rd</p><p>rd.open_session()</p><p>rd.get_history(</p><p>universe='CBF24^2',</p><p>fields=["SETTLE"],</p><p>count=1,</p><p>)</p><p>Could you please provide the code that can be used through eikon package?<br />For some reason, seems "count" is not being recognized. Please advise. Thank you!</p>]]>
        </description>
    </item>
    <item>
        <title>Problems to download Earnings Conference Call from Refinitive</title>
        <link>https://community.developers.lseg.com/discussion/109644/problems-to-download-earnings-conference-call-from-refinitive</link>
        <pubDate>Thu, 28 Sep 2023 14:45:08 +0000</pubDate>
        <category>Refinitiv Data Platform</category>
        <dc:creator>lladamartin</dc:creator>
        <guid isPermaLink="false">109644@/discussions</guid>
        <description><![CDATA[<p>Hi everyone. I want to download Earnings Conference Call from Refintive. The destock app mentions that I have to install a “<a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fcdn.refinitiv.com%2Fpublic%2Fpackages%2Fbatchsaveinstall%2FRefinitivWorkspaceBatchService.msi">Batch Print/Save App</a>”. However, I couldn’t install the “RefinitivWorkspaceBatchService.msi” available in the app. Do you know how to solve this issue? Alternately, is there a way to download the information? Is there a possibility to download the data using Refintivie data using Python?</p>]]>
        </description>
    </item>
    <item>
        <title>How to pull future dividend projections and earnings dates?</title>
        <link>https://community.developers.lseg.com/discussion/109488/how-to-pull-future-dividend-projections-and-earnings-dates</link>
        <pubDate>Sun, 24 Sep 2023 18:23:50 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>enadi01</dc:creator>
        <guid isPermaLink="false">109488@/discussions</guid>
        <description><![CDATA[<p>Using .NET - is there a field name for the next projected dividend with full details on dates, type, currency?</p><p>So far I have only been able to pull historical data. How can I pull the next projected earnings report date and time as well? Please use AAPL.O as an example.</p>]]>
        </description>
    </item>
    <item>
        <title>Adjusting Eikon Desktop Auto-Sign-off Threshold</title>
        <link>https://community.developers.lseg.com/discussion/109012/adjusting-eikon-desktop-auto-sign-off-threshold</link>
        <pubDate>Thu, 07 Sep 2023 14:17:19 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>Harry</dc:creator>
        <guid isPermaLink="false">109012@/discussions</guid>
        <description><![CDATA[<p>In the Eikon Desktop application, I've noticed an automatic sign-off feature that occurs after a period of inactivity. I'm wondering if there's a configurable threshold for this auto-sign-off, and if so, how can I adjust it to keep my session active for a longer duration, or until I manually sign off?</p>]]>
        </description>
    </item>
    <item>
        <title>Regarding Eikon API</title>
        <link>https://community.developers.lseg.com/discussion/108504/regarding-eikon-api</link>
        <pubDate>Fri, 25 Aug 2023 11:03:20 +0000</pubDate>
        <category>Refinitiv Data Platform Libraries</category>
        <dc:creator>vasu01</dc:creator>
        <guid isPermaLink="false">108504@/discussions</guid>
        <description><![CDATA[<p>I want to fetch the timeseries data without running the refinitiv desktop or app running in background. And also I have to run my script on server. How I can do that.</p>]]>
        </description>
    </item>
    <item>
        <title>Trouble using server-side functions in API</title>
        <link>https://community.developers.lseg.com/discussion/105977/trouble-using-server-side-functions-in-api</link>
        <pubDate>Wed, 14 Jun 2023 00:05:28 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>noel.randewich01</dc:creator>
        <guid isPermaLink="false">105977@/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>I’m having trouble correctly using server-side functions AVG and SUM. </p><p>I would like to iterate through dates and get the average price for a preceding number of trading days. The API returns results to me that are not what they should be. Removing the AVG function and just requesting the preceding three days of prices for each date, I i can see it's giving inconsistent results. </p><p>My ultimate goal is a dataframe showing a RIC's average price and closing price over several dates, with the average reflecting a set number of preceding trading days, not calendar days.</p><p>Can you please tell me what I’m doing wrong?  </p><pre spellcheck="false" tabindex="0">test_dates = ['2023-06-05', '2023-06-06', '2023-06-07', '2023-06-08']<br /><br />for d in test_dates:<br />    date = d<br />    print(date)<br /><br />    result, err =  ek.get_data('AAPL.O',<br />                   [ <br />                    # f"AVG(TR.PriceClose(SDate={str(date)}, EDate=-2, Frq=D))",<br />                     f"TR.PriceClose(SDate={date}, EDate=-4, Frq=D)"<br />                    ])<br /><br />    print(result)<br />    print('')</pre><p><br /></p><pre spellcheck="false" tabindex="0">2023-06-05<br />  Instrument  Price Close<br />0     AAPL.O      +179.58<br />1     AAPL.O      +179.21<br />2     AAPL.O      +177.82<br /><br />2023-06-06<br />  Instrument  Price Close<br />0     AAPL.O      +179.21<br />1     AAPL.O      +177.82<br /><br />2023-06-07<br />  Instrument  Price Close<br />0     AAPL.O      +177.82<br /><br />2023-06-08<br />  Instrument  Price Close<br />0     AAPL.O      +180.57<br />1     AAPL.O      +177.82<br /></pre>]]>
        </description>
    </item>
    <item>
        <title>How to get events like conferences, presentations, road shows, annual meetings in C#</title>
        <link>https://community.developers.lseg.com/discussion/103209/how-to-get-events-like-conferences-presentations-road-shows-annual-meetings-in-c</link>
        <pubDate>Tue, 14 Mar 2023 14:42:05 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>jiah</dc:creator>
        <guid isPermaLink="false">103209@/discussions</guid>
        <description><![CDATA[<p>I would like to get various events such as:</p><p>conferences, presentations, road shows, annual meetings</p><p>from Eikon using the C# API but I am having a hard time finding fields which represent these. Doing a basic query for events doesn't seem to return such events. So my two questions are:</p><p><br /></p><p>1) Does Eikon provide such events?</p><p>2) If so, what are the fields I should use?</p><p><br /></p><p>Thanks.</p>]]>
        </description>
    </item>
    <item>
        <title>Eikon Data in Python: Refintiv Workspace vs. Eikon</title>
        <link>https://community.developers.lseg.com/discussion/101908/eikon-data-in-python-refintiv-workspace-vs-eikon</link>
        <pubDate>Mon, 30 Jan 2023 09:57:39 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>thomas.osowski</dc:creator>
        <guid isPermaLink="false">101908@/discussions</guid>
        <description><![CDATA[<p>Hi,</p><p>we are currently using Eikon Desktop to activiate the Eikon Data API in order to receive eikon data via Python (GUI: Spyder, Package "eikon").</p><p>Unfortunatelly, we have to migrate to a Windows Server Environment. To my knowledge, Eikon Desktop has no server version, therefore, we can not install or use it in the new environment. However, in order to use the Eikon Data API, Eikon Desktop has to be run on the same local machine. Therefore, we are looking for a solution as otherwise we can not continue using Eikon Data in Python.</p><p>To my knowledge, Refintiiv Workspace might be a solution. It can be run via a browser, therefore no installation is needed and we should still be able to use the Eikon Data API and get Data into Python.<br /><br />So far, we have tested this approach in our current (desktop) environment. However, when I run Refinitiv Workspace, I receive the usual error message in python, that die Eikon Data API is not working (s. below). When I run Eikon Desktop, everything is working fine as usual.</p><p><br /></p><p>Therefore, I have the following questions:<br />1) How can we continue using Eikon Data in our new WIndows Server Envrionment?</p><p>2) Is Refinitiv Workspace a potential solution to our issue?</p><p>3) As exceptions to the firewall in our new envrionment have to be implemented manually:<br />Which ports / URL and other Procedures are used?</p><p>Best,</p><p>Thomas</p><p><br />2023-01-27 11:43:10,309 P[12284] [MainThread 26232] Error: no proxy address identified.<br />Check if Eikon Desktop or <strong>Eikon API Proxy</strong> is running.<br />2023-01-27 11:43:12,318 P[12284] [MainThread 26232] Error on handshake url <a rel="noopener noreferrer nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2F127.0.0.1%3A9060%2Fapi%2Fhandshake">http://127.0.0.1:9060/api/handshake</a> : ConnectError("[Errno 10061] Connect call failed ('<a rel="noopener noreferrer nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2F127.0.0.1">127.0.0.1</a>', 9060)")<br />2023-01-27 11:43:12,319 P[12284] [MainThread 26232] Error on handshake url <a rel="noopener noreferrer nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2F127.0.0.1%3A9060%2Fapi%2Fhandshake">http://127.0.0.1:9060/api/handshake</a> : ConnectError("[Errno 10061] Connect call failed ('<a rel="noopener noreferrer nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2F127.0.0.1">127.0.0.1</a>', 9060)")<br />2023-01-27 11:43:12,321 P[12284] [MainThread 26232] Port number was not identified, cannot send any request</p>]]>
        </description>
    </item>
    <item>
        <title>How to check the version of Eikon and how to update it</title>
        <link>https://community.developers.lseg.com/discussion/101222/how-to-check-the-version-of-eikon-and-how-to-update-it</link>
        <pubDate>Thu, 05 Jan 2023 02:21:57 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>jwlee08</dc:creator>
        <guid isPermaLink="false">101222@/discussions</guid>
        <description><![CDATA[<p>Hi.<br />The problem hasn't been solved, but I need a quick answer, so post a separate question.<br />I want to check the version of eikon, not the library, and ask how to update it to the latest version.<br />I think it's related to the problem on this link.</p><p><a rel="noopener noreferrer nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fcommunity.developers.refinitiv.com%2Fquestions%2F101148%2Fobtain-duplicate-previous-data-on-days-when-there.html">https://community.developers.refinitiv.com/questions/101148/obtain-duplicate-previous-data-on-days-when-there.html</a> <br />Mine says January 2017 is the latest version and it says version 4.0.<br /><br />I look forward to your quick response.<br />Thank you.</p>]]>
        </description>
    </item>
    <item>
        <title>Eikon Desktop on Mac OS X for accessing the Eikon Data API</title>
        <link>https://community.developers.lseg.com/discussion/98676/eikon-desktop-on-mac-os-x-for-accessing-the-eikon-data-api</link>
        <pubDate>Tue, 18 Oct 2022 10:41:30 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>eressourcen</dc:creator>
        <guid isPermaLink="false">98676@/discussions</guid>
        <description><![CDATA[<p>I am trying to use the Eikon Data API on Mac OS X, but it fails with a proxy error (same issue as here: <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fcommunity.developers.refinitiv.com%2Fquestions%2F91124%2Fshown-up-eikonerror-error-code-401-eikon-proxy-not.html%29">https://community.developers.refinitiv.com/questions/91124/shown-up-eikonerror-error-code-401-eikon-proxy-not.html)</a>. I therefore installed Refinitiv Workspace, but after logging into it, it fails to start saying that "The credentials currently do not have access to Refinitiv Workspace. If you need help, please contact us."</p><p>My code for querying the data API runs on Windows with Eikon Desktop installed (using the same credentials for Eikon Desktop), but I cannot find Eikon Desktop for Mac OS X. What do I need to install to get the API running?</p>]]>
        </description>
    </item>
    <item>
        <title>Discrepancies/Errors between Python API and Refinitiv Eikon Data (Daily Errors)</title>
        <link>https://community.developers.lseg.com/discussion/95506/discrepancies-errors-between-python-api-and-refinitiv-eikon-data-daily-errors</link>
        <pubDate>Fri, 08 Jul 2022 17:05:57 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>bshapiro</dc:creator>
        <guid isPermaLink="false">95506@/discussions</guid>
        <description><![CDATA[<p>Please see "<a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=https%3A%2F%2Fcommunity.developers.refinitiv.com%2Fquestions%2F95085%2Fdiscrepancieserrors-between-python-api-and-refinit.html">Discrepancies/Errors between Python API and Refinitiv Eikon data</a>" for previous explanation of issue. This is an issue that I have been trying to resolve with the Reuters Customer Support and Development Community for over a month now. <br />Here I am providing a compiled list of today's errors that I found. I see a similar number of errors everyday.</p><p>The Eikon Grades displayed on the Reuters terminal are correct but the Python API Grades are incorrect according to the actual research published by the brokerages.</p><p>This issue seems to be much more widespread than I previously thought. It effects many symbols and various brokerages. </p><p><img src="https://us.v-cdn.net/6038239/uploads/attachments/14846-screenshot-5.png" alt="screenshot-5.png" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6038239/uploads/attachments/14846-screenshot-5.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6038239/uploads/attachments/14846-screenshot-5.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6038239/uploads/attachments/14846-screenshot-5.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6038239/uploads/attachments/14846-screenshot-5.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6038239/uploads/attachments/14846-screenshot-5.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6038239/uploads/attachments/14846-screenshot-5.png 2000w, https://us.v-cdn.net/6038239/uploads/attachments/14846-screenshot-5.png" sizes="100vw" /></p><p><br /></p><p>This seems to be a backend issue. Is this being addressed? </p>]]>
        </description>
    </item>
    <item>
        <title>SetupDataRequest - error: &quot;Index was outside the bounds of the array&quot;</title>
        <link>https://community.developers.lseg.com/discussion/94439/setupdatarequest-error-index-was-outside-the-bounds-of-the-array</link>
        <pubDate>Sat, 11 Jun 2022 15:31:04 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>tt1057</dc:creator>
        <guid isPermaLink="false">94439@/discussions</guid>
        <description><![CDATA[<p>Eikon Api  1.8.4.0</p><p>Hi,</p><p>I have a function which tries to request the last 50 bars. It works fine most of the times, but sometimes when there is a new request, I get "Index was outside the bounds of the array" as error message back.  Any idea why that is?</p><pre spellcheck="false" tabindex="0">"INTU.O error with hist request:" System.IndexOutOfRangeException: Index was outside the bounds of the array.<br />   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)<br />   at ThomsonReuters.Desktop.SDK.DataAccess.TimeSeries.Impl.RequestBase.RegisterCallbacks()<br />   at ThomsonReuters.Desktop.SDK.DataAccess.TimeSeries.Impl.RequestBase.SendRequest()<br />   at ThomsonReuters.Desktop.SDK.DataAccess.TimeSeries.Impl.DataRequest.Send()</pre><p>Do I need to cancel something or reset something after I received the data back to clear the array again?</p><pre spellcheck="false" tabindex="0">if(tSRequest == null)<br />                tSRequest = DataServices.Instance.TimeSeries;<br /><br />                DateTime dt = DateTime.Now;<br />                try<br />                {<br />                    requestEikon = tSRequest.SetupDataRequest(ric)<br />                    .WithView("TRDPRC_1")<br />                    .WithAllFields()<br />                    .To(new DateTime(dt.Year, dt.Month, dt.Day, dt.Hour, dt.Minute, 0))<br />                    .WithInterval(CommonInterval.Intraday1Minute)<br />                    .WithNumberOfPoints(50)<br />                    .OnDataReceived(TSDataReceivedCallback)<br />                    .WithTimeZone(TimezoneType.Instrument)<br />                    .CreateAndSend();<br />               }<br />              catch(Exception ex)<br />                {<br />                    Console.WriteLine(ric + $" error with hist request: "+ ex);<br />                    return false;<br />                }</pre>]]>
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    <item>
        <title>Best way Receiving 4000 BID/ASK via Excel API</title>
        <link>https://community.developers.lseg.com/discussion/94004/best-way-receiving-4000-bid-ask-via-excel-api</link>
        <pubDate>Wed, 01 Jun 2022 10:26:57 +0000</pubDate>
        <category>Eikon COM</category>
        <dc:creator>Bjorn8</dc:creator>
        <guid isPermaLink="false">94004@/discussions</guid>
        <description><![CDATA[<p>I am using Excel to see the BID/ASK price of 4.000 US Equities. Row A contians the ISIN and Row B contains the RIC. What is the best way to receive the BID/ASK and clsong (post market) price in row C, D and E?</p><p><br /></p><p>Greetings</p>]]>
        </description>
    </item>
    <item>
        <title>Error when using HistoricalPricing.get_events with open_desktop_session</title>
        <link>https://community.developers.lseg.com/discussion/89887/error-when-using-historicalpricing-get-events-with-open-desktop-session</link>
        <pubDate>Mon, 24 Jan 2022 16:22:42 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>s397432</dc:creator>
        <guid isPermaLink="false">89887@/discussions</guid>
        <description><![CDATA[<p>Hello, </p><p>I get the below error when using the below code. The same code works well with open_platform_session.</p><p>Error:</p><p>'{"code":401,"message":"An empty location header is received while retrieving RDP access token","statusMessage":"Unauthorized"}'</p><p>This is my code:</p><pre spellcheck="false" tabindex="0">import os<br />import refinitiv.dataplatform as rdp<br />app_key = os.environ['REFINITIV_APP_KEY']<br />rdp.open_desktop_session(app_key)<br />response = rdp.HistoricalPricing.get_events('VOD.L')<br />print(response.data.df)</pre>]]>
        </description>
    </item>
    <item>
        <title>Unable to connect to Eikon API</title>
        <link>https://community.developers.lseg.com/discussion/93061/unable-to-connect-to-eikon-api</link>
        <pubDate>Thu, 05 May 2022 13:12:06 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>Philip.Redford-Jones</dc:creator>
        <guid isPermaLink="false">93061@/discussions</guid>
        <description><![CDATA[<p>Attempting to reach the Eikon API from local python app. Workspace desktop app is running.</p><p>Receiving the following error. </p><pre spellcheck="false" tabindex="0">ERROR!!! An error occurred while requesting URL('<a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2Flocalhost%3A9060%2Fapi%2Fstatus%27%29">http://localhost:9060/api/status')</a>.<br />     ConnectError('All connection attempts failed')<br />Error: no proxy address identified.<br />Check if Desktop is running.<br />Error on handshake url <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2Flocalhost%3A9000%2Fapi%2Fhandshake">http://localhost:9000/api/handshake</a> : JSONDecodeError('Expecting value: line 1 column 1 (char 0)</pre><p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>Time and Sales vs Chart Data Discrepancy</title>
        <link>https://community.developers.lseg.com/discussion/90540/time-and-sales-vs-chart-data-discrepancy</link>
        <pubDate>Mon, 14 Feb 2022 15:28:34 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>richard.teale</dc:creator>
        <guid isPermaLink="false">90540@/discussions</guid>
        <description><![CDATA[<p>Hello,</p><p>I have noticed that we are getting some difficult to process prices on some instruments. Please see attached image highlighting the discrepancies for DCTA.L</p><p>There is the latest trade price of 136.6 at 13:28 shown in Time and Sales. On the chart and quote its last price is at 137.4</p><p>Another discrepancy is the chart data for instance shown in the image, on 10/02/2022 the Open price is higher than the High price.</p><p>Wondering how to handle the price discrepancy from the data feed API perspective, whether we need to put in extra handling of this or if it will be corrected in the data in the future.</p><p><img src="https://us.v-cdn.net/6038239/uploads/attachments/13551-pricesdctal.jpg" alt="pricesdctal.jpg" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6038239/uploads/attachments/13551-pricesdctal.jpg 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6038239/uploads/attachments/13551-pricesdctal.jpg 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6038239/uploads/attachments/13551-pricesdctal.jpg 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6038239/uploads/attachments/13551-pricesdctal.jpg 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6038239/uploads/attachments/13551-pricesdctal.jpg 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6038239/uploads/attachments/13551-pricesdctal.jpg 2000w, https://us.v-cdn.net/6038239/uploads/attachments/13551-pricesdctal.jpg" sizes="100vw" /></p><p>thanks</p>]]>
        </description>
    </item>
    <item>
        <title>AttributeError: module &#39;anyio&#39; has no attribute &#39;Lock&#39;</title>
        <link>https://community.developers.lseg.com/discussion/88729/attributeerror-module-anyio-has-no-attribute-lock</link>
        <pubDate>Fri, 17 Dec 2021 21:14:37 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>clli</dc:creator>
        <guid isPermaLink="false">88729@/discussions</guid>
        <description><![CDATA[<p> Hi,</p><p><br /></p><p>I face this error message when running python with eikon api today. The error message is module 'anyio' has no attribute 'Lock'. I have already downgraded the anyio version from 3.4.0 to 3.2.1, but the problem stays. How to solve this problem?</p><p><br /></p><p>Thanks.</p><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p>Python 3.8.8 (default, Apr 13 2021, 15:08:03) [MSC v.1916 64 bit (AMD64)]</p><p>Type "copyright", "credits" or "license" for more information.</p><p> </p><p>IPython 7.22.0 -- An enhanced Interactive Python.</p><p> </p><p>import sys</p><p> </p><p>sys.path.append(r'C:\users\clli\python_prod\Lib\site-packages')</p><p> </p><p>import holidays</p><p> </p><p>from RAW_Daily_imports import dailyimport</p><p> </p><p>from GlobeWatchlist import globe_returns</p><p>from CreateDailyPriceFile import dailypxfile</p><p> </p><p>test=dailyimport(justdata=True)</p><p>Starting NAV import process</p><p>Starting FX import process</p><p>Master file script error</p><p> </p><p>test=dailyimport(justdata=True,run_which=['Benchmark'])</p><p>Exception ignored in: &lt;function Session.__del__ at 0x0000029390C70940&gt;</p><p>Traceback (most recent call last):</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 237, in __del__</p><p>     Session.unregister_session(self)</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 153, in unregister_session</p><p>    raise EikonError('Error', 'Try to unregister unavailable session')</p><p>eikon.eikonError.EikonError: Error code Error | Try to unregister unavailable session</p><p>Master file script error</p><p> </p><p>test=dailyimport(justdata=True,run_which=['Benchmark'])</p><p>Exception ignored in: &lt;function Session.__del__ at 0x0000029390C70940&gt;</p><p>Traceback (most recent call last):</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 237, in __del__</p><p>     Session.unregister_session(self)</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 153, in unregister_session</p><p>    raise EikonError('Error', 'Try to unregister unavailable session')</p><p>eikon.eikonError.EikonError: Error code Error | Try to unregister unavailable session</p><p>Master file script error</p><p> </p><p>(1)</p><p>import eikon as ek # the Eikon Python wrapper package</p><p>import pandas as pd</p><p>ek.set_app_key('10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e')</p><p>Exception ignored in: &lt;function Session.__del__ at 0x0000029390C70940&gt;</p><p>Traceback (most recent call last):</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 237, in __del__</p><p>     Session.unregister_session(self)</p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 153, in unregister_session</p><p>    raise EikonError('Error', 'Try to unregister unavailable session')</p><p>eikon.eikonError.EikonError: Error code Error | Try to unregister unavailable session</p><p>Traceback (most recent call last):</p><p> </p><p>  File "&lt;ipython-input-9-eae58f4994ba&gt;", line 3, in &lt;module&gt;</p><p>     ek.set_app_key('10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e')</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\Profile.py", line 33, in set_app_key</p><p>     get_profile().set_app_key(app_key)</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\Profile.py", line 223, in set_app_key</p><p>     self._desktop_session = DesktopSession(app_key=app_key,</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\desktop_session.py", line 25, in __init__</p><p>     super().__init__(app_key=app_key,</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 218, in __init__</p><p>    self._http_session = httpx.AsyncClient(</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\httpx\_client.py", line 1380, in __init__</p><p>    self._transport = self._init_transport(</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\httpx\_client.py", line 1428, in _init_transport</p><p>    return AsyncHTTPTransport(</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\httpx\_transports\default.py", line 233, in __init__</p><p>    self._pool = httpcore.AsyncConnectionPool(</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\httpcore\_async\connection_pool.py", line 111, in __init__</p><p>    self._pool_lock = AsyncLock()</p><p> </p><p>  File "C:\users\clli\python_prod\Lib\site-packages\httpcore\_synchronization.py", line 12, in __init__</p><p>    self._lock = anyio.Lock()</p><p> </p><p>AttributeError: module 'anyio' has no attribute 'Lock'</p><p> </p><p> </p><p> </p><p> </p><p> </p>]]>
        </description>
    </item>
    <item>
        <title>Missing Eikon Data API</title>
        <link>https://community.developers.lseg.com/discussion/87296/missing-eikon-data-api</link>
        <pubDate>Mon, 15 Nov 2021 16:54:14 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>cmarks</dc:creator>
        <guid isPermaLink="false">87296@/discussions</guid>
        <description><![CDATA[<p>My Eikon installation has no running APIPROXY service so far as I can tell. So I'm not able to use any of the python APIs to connect to my desktop session. Entering <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2Flocalhost%3A9000%2Fping%3Fall">http://localhost:9000/ping?all</a> , returns:</p><pre spellcheck="false" tabindex="0">{"port":9000,"mode":"eikon4","pid":19092,"hasSecure":true,"startedTime":"Mon Nov 15 2021 10:44:56 GMT-0600 (Central Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}}]}</pre><p>I think there should be a {"path":"/api"} in here.</p><p>Also <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2Flocalhost%3A9000%2Fapi%2Fstatus">http://localhost:9000/api/status</a> , returns: Cannot GET /api/status.  And <a rel="nofollow" href="https://community.developers.lseg.com/home/leaving?allowTrusted=1&amp;target=http%3A%2F%2Flocalhost%3A9000%2Fapi">http://localhost:9000/api</a> : Cannot GET /api</p><p>How do I get the api service running?</p><p>Thanks,</p>]]>
        </description>
    </item>
    <item>
        <title>While checking the desktop data api (eikon) i recognized, that sometimes the timestamps are not r...</title>
        <link>https://community.developers.lseg.com/discussion/55923/while-checking-the-desktop-data-api-eikon-i-recognized-that-sometimes-the-timestamps-are-not-r</link>
        <pubDate>Mon, 24 Feb 2020 08:47:08 +0000</pubDate>
        <category>Eikon Data APIs</category>
        <dc:creator>titz.stefan</dc:creator>
        <guid isPermaLink="false">55923@/discussions</guid>
        <description><![CDATA[<p>...ising but falling (e.g. on the screenshot as attachment 16:55:39 &lt; 17:56:01). What is the explanation for this circumstance? Greetings</p><p><img src="https://us.v-cdn.net/6038239/uploads/attachments/5964-api-zeiten.png" alt="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6038239/uploads/attachments/5964-api-zeiten.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6038239/uploads/attachments/5964-api-zeiten.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6038239/uploads/attachments/5964-api-zeiten.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6038239/uploads/attachments/5964-api-zeiten.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6038239/uploads/attachments/5964-api-zeiten.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6038239/uploads/attachments/5964-api-zeiten.png 2000w, https://us.v-cdn.net/6038239/uploads/attachments/5964-api-zeiten.png" sizes="100vw" /></p>]]>
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