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Missing tenors in zero-coupon curve response
I am requesting a curve using the zc-curves endpoint: 'https://api.refinitiv.com/data/quantitative-analytics-curves-and-surfaces/v1/curves/zc-curves' Request: { 'universe': [ { 'curveDefinition': { 'currency': 'USD', 'indexName': 'SOFR', 'discountingTenor': 'OIS', 'mainConstituentAssetClass': 'Swap', 'source': 'Refinitiv'…
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May you please check the FixSpec Access Issue
We are seeking your help and expertise on this case. Client is unable to access the https://lseg.fixspec.com/stack/specs/elektron link. We have provided client some troubleshooting steps below: Gave refinitiv.fixspec.com/stack/specs/elektron and advised using Microsoft Edge Asked for a fresh incognito window with other…
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How to reliably exclude composite/consolidated RICs when retrieving venue-level volume?
Hello, I am trying to retrieve exchange-level daily trading volumes for all RICs associated with a given ISIN, with the objective of summing the venue-level volumes without double-counting consolidated/composite volumes. I was advised to use: search_df = rd.discovery.search(query=isin,select="RIC, ExchangeCode",top=100)…
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Failed to pull hourly data for TON=KRKN
Hourly data could be pulled up to 28 October, but we have failed to retrieve any data for dates after that.
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Timeout on PAM in order to retrieve PORTF data
Hello, I've been running up against an issue regarding timeouts using the PAM APIs. I'm looking to try and retrieve risk data for some of my portfolios and I keep bumping up against the server side timeouts, set at 1 minute. RuntimeError: An error occurred: HTTP Error. Code: 500. Reason: Internal Server Error…
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"statusText = Login accepted by host <name>"
Hi Team, We are using the RFA C++ API version 8.2.5 to consume market data. Once the login is successfully accepted by the upstream TREP, we receive the following login status message: streamState = Open dataState = Ok statusCode = None statusText = Login accepted by host <name>. Could you please clarify what the <name> in…
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DSS REST API log in questions
Does DSS support integration with Azure AD (SAML authentication) and SSO login? If not, is it possible to restrict access based on the source IP address? What authentication methods are supported for login (e.g., SSO, MFA, or username/password)? (I suppose username/password, but pls confirm)
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Programmatic RIC Variant Mapping and MarketByPrice Support Clarification for RFA C++ SDK and MarketP
I was hoping a developer could answer the below questions for a client on RFA: We are currently using the RFA C++ SDK to subscribe to L1 and L2 information via the MarketPrice domain (using derived RICs via regex pattern matching). For better maintainability and ease of onboarding new symbols / exchanges, we wanted to find…
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The client is checking whether CodeBook can give bulk dump of historical analyst recommendations
The client is checking whether CodeBook can be used to retrieve a bulk dump of historical analyst recommendations for NSE/Indian securities from 2019 onwards. The required output is: Separate sheet for each recommendation measure Company Name / Ticker Recommendation Date Analyst Name Corresponding Recommendation Maximum…
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DSS REST API - processing time
We have received the below question from the client. Can we provide any recommendations to them (e.g. exceeding the waiting time, since the processing takes more than 30 seconds)? The empty records might be returned if the script was run during the market open hours - only RIC 2018.HK was returned what suggests that the…
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Fx quote data Suspect and Not Received Ok Status
I subscribe to FX quote data via the Workspace API. The data status remains "Suspect," and no valid data quotes are available for business operations. The evant logs are as follows: 02:18:25: 24 currency pairs first received a "Data=Suspect" status, with the status text: "F13: HS Failover". 02:20:53: 137 currency pairs…
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Is there a documentation going through connectivity? TCP, FIX logon, authentication etc
Is there a documentation going through connectivity? TCP, FIX logon, authentication etc
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Is it possible to retrieve all the instruments that I have an access via API?
The client wants a list of all instruments available to under their subscription via the API, is it possible?
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connection to RIC universe Lseg.data python library is causing issues recently
Hi All, I'm setting up an automated RIC monitoring tool which pulls the universe chain via lseg.data python library. it was working fine until recently for me and few collegues who also see that the entire chain is not being extracted now. but one team member is still getting access to complete RICs. want to know how to…
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How to Check Instrument Entitlement via Select API
Hi, I'm using the DataScope Select REST API to retrieve End-of-Day Pricing data. Is there an API method to check whether a specific RIC is entitled for my account? And how can I distinguish between “not entitled,” “no data available,” and “valid identifier with unavailable fields”? My goal is to identify non-permitted…
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Excel Runtime 438 error
Hi , We are facing issue when a user tries to refresh the data he is getting the below runtime error 438 error on his excel .
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Subject: get_data "Access Denied: User req to PE(...)" since Nov 1 2026 (session and Codebook)
Since Nov 1 2026 (~21:00 KST), get_data returns "Access Denied: User req to PE(...)" for some instruments, both from local Python (LSEG Data Library 2.1.1, Desktop session "desktop.workspace") and in Codebook: PE(9038): .IXIC PE(6560): AIQ.O PE(5239): USRSL=ECI, USDGN=ECI and others (USCPI=ECI in the same PE works)…
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AI Agent for repetitive testing within Refinitiv
Is there a way to create an AI agent or structured workflow within Refinitiv that could support our SOI testing? We would like to upload a larger dataset containing security identifiers such as Asset Name, CUSIP, and ISIN, along with the attributes we need to validate, and have the solution use Refinitiv data to validate…
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How can I link a case with the API
Our users are linking cases to a primary case manually in the world check UI, and we want to make that possible through our app. However I don't find in the website the endpoint to update related cases. We use v2 version. I'm trying to use the PUT /cases/{caseSystemId}/relationship/{relationshipType} but receive 404…
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Access Denied: User req to PE(5428)
I can normally access the data for the two fields/indicators SETTMZN02P1 and CMCU3-H27 through the Workspace client. However, when I call the API from Python, I get the following error: Access Denied: User req to PE(5428) I have already cleared the cache, reinstalled Workspace, and restarted my computer, but the result is…
