Hi, We recently encountered an issue with PAM24-U24 where we were unable to receive snapshot responses when sending subscription requests. We were advised to enable emaLogs to log the subscription requests and responses for all our subscriptions. However, even after enabling emaLogs, we still cannot see log information…
Hi Team, Recently, we are getting too many responses containing Service Not Available/Request Timeout/A7:Source did not respond while subscribing for RICS using EMA API. Please find attached the log file. May 09 2024 01:12:40 pool-8-thread-1 WARN nitiv.RefinitivDataServiceImpl [] - RIC 000697.SZ/SNAPSHOT/SECURITY/DSS is…
Good afternoon, I am building an AWS client based on EMA J 3.7.3.0, specifically consumer113 (example code). The application is connecting to the RTO service. Both my code and Refinitiv's consumer113 have been experiencing trouble 1. Making an initial connection - quitting after 45000 milliseconds/5 attempts 2. Staying…
...nt (C#) I am using C#, I am wondering how I should interpret the OmmTime.Hour's "Gets Hour. Range is 0 - 23 where 255 indicates blank." comment. Other fields of OmmTime, such as the Minute and Second fields, have similar description. Does it mean the entire OmmTime structure should be considered invalid? Also, from…
Hi Team one of client said they can get History Data using RFA jar, details pls refer to below link. And they are asking if EMA has similar functions. Thanks Need an example to retreive RHistory Data using RFA jar - Forum | Refinitiv Developer Community
Hi, I am currently testing my RTO environement with a couple of field id for european equities. One of my field is TWAP, with id 10506, is always 0. Is this field available on a test environment and teh delayed data mode with "/" before RIC? Thank you
In C# as there is no EmaFactory how do we clone Msg? We are using the pub / sub pattern to offload to other threads for processing. We are currently trying this : var clonedMsg = new RefreshMsg(msg); but we still seem to get a dead lock when accessing fields on the clonedMsg on a different thread.
Hello, I could not find any LSEG 64Bit C/C++ examples of how to process chains in Ema. Can somebody please point me to the one? Thanks, Vlad.
Hi, I am trying to streaming data via EMA. However, I got "Login stream was closed." warning message after receiving several messages. May I know how can I keep connected and keep streaming data. Thanks. Regards, Jun
Hello, In which country is AP3 a data center? Our system is connected to TY6. I would like to check if the following alerts affect our system. Alert ID:309466 Subject:hEDD from AP3 Data Centre - Planned Maintenance completed Best Regard,
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