Workspace C# Newstream no longer working - Please help

BWU

Things were functional as of Friday. Now, as of this morning, no newsfeed updates are coming in.

            try

            {

                if (refinitivSession != null)

                {


                    refinitivSession.Close();

                }

                // Create a session into the desktop application

                refinitivSession = DesktopSession.Definition().AppKey(Credentials.AppKey)

                                                         .GetSession().OnState((state, msg, s) => Console.WriteLine($"State: {state}. {msg}"))

                                                                      .OnEvent((eventCode, msg, s) => Console.WriteLine($"Event: {eventCode}. {msg}"));

                if (refinitivSession.Open() == Session.State.Opened)

                {

                    Console.WriteLine("8888888888888888888888888");

                    var stream = Pricing.Definition().Universe("NFCP_UBMS").GetStream()

                                                 .OnUpdate((item, update, s) => DisplayUpdate(item, update))

                                                 .OnError((item, err, s) => Console.WriteLine(err));


                    stream.Open();

                    Story.Definition("urn:newsml:newsroom:20230709:nNRAp69095:0").GetData(); //Warm up fetch news body

                }

                else

                    Console.WriteLine("Session failed to open");

            }

            catch (Exception e)

            {

                Console.WriteLine($"\n**************\nFailed to execute: {e.Message}\n{e.InnerException}\n***************");

            }

I see the following logged. However, Neither the function for OnUpdate or OnError is being called. Something is bring on the Workspace backend because this code above has not changed.

8888888888888888888888888
Event: StreamConnected. {
"Contents": "Successfully connected into the WebSocket server: localhost:9000/api/rdp/streaming/pricing/v1/WebSocket"
}
Event: StreamAuthenticationSuccess. {
"Contents": "Successfully logged into streaming server localhost:9000/api/rdp/streaming/pricing/v1/WebSocket"
}

Jirapongse

The first example uses the default real-time service, while the second explicitly instructs the library to retrieve real-time data from the IDN_RDF service. In general, it is preferable to use the default real-time service for retrieving real-time data.

I do not expect any performance differences when switching between these services.

I consider this a workaround rather than a permanent solution. The product team should investigate why NFCP_UBMS no longer works with the default real-time service, given that it functioned correctly in the past. Otherwise, if this change is intentional, the product team should confirm that the IDN_RDF service is now the required service for subscribing to NFCP_UBMS.