Hello, Hope you are doing well. I would like to get an App Key to use your Python API through the platform (tried to do it with Desktop but I can't generate a key either). When clicking on the "App Key" link, a blank window shows up, then nothing. Did you encounter a similar situation? I did not expect setting up the API…
Hello I have clicked register new app yet API Key is not created. I have tested on Chrome and Edge and whenever i click register new app nothing happens.
We are trying to connect to the api.refinitiv.com host using curl or powershell and the connection is only successful if we make an insecure connection, ex. curl -k <params>. Curl returns the following error and we similar issue for powershell. curl: (35) schannel: next InitializeSecurityContext failed:…
Hi, I am retrieving the token and getting the presigned url just fine, but when I run this code out of my own AWS environment I get a 403 when trying to hit the presigned URL. An example of a failure was at 2025-10-27T16:52:34.869Z UTC When I run it on my desktop, everything works.…
Receiving below error when opening session using python lseg.data library Code: import lseg.data as ld ld.open_session(config_name='./config.json') Error: Traceback (most recent call last): File "<stdin>", line 1, in <module> File…
Team, I got the following error when I try the https://api.refinitiv.com/file-store/v1/file-sets api on Postman. Why I am getting it? { "error": { "id": "ac3da0a5-932d-4de5-b84f-549e166cd872", "code": "401", "message": "token expired", "status": "Unauthorized" } }
Hi Team, I am unable to generate API key using APPKey Generator. I tried - Type in an “App Display Name” of your choosing, i.e. FeedName -> Click “EDP API” -> Then click “Register New App” Nothing happens, I believe my userid / entitlements not setup correctly, Please advise. Thanks
Hi team, Beside my previous question, I need to get the Municipal Market Monitor (TM3) bulk file too. Any examples or documents?
Hi team, My team need to migrate our green revenue and esg file feed from your SFTP to something calls "RDP CFS API". Do you have any resources or guide document?
Hi, I need to migrate from getting my TM3 file via SFTP to your new API product. Is there any code example that demonstrates the step and flow?
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