Dear Support Team, Currently, I Doing configure connection between Kondor DRT and Reuters Realtime Optimize (RTO). I had completed install RTO Software on my environment and tested as well. But my DRT can't connect to RTO. could you please support to investigate the issue? Thank!
Hi, I need some clarifications about the impacts of Refinitiv rebranding activity. Let me suppose the case of EMA C++, which is impacted by the rebranding. * A customer of mine uses an old version of my application, linking a not-rebranded version of the EMA library. Can they still use it after July 2021? * I need to…
We are preparing to switch over from EZD. I have just installed Docker on Windows environment and trying to pull lpcdocker/lpc as required in the documentation. It throws the following error message: docker pull lpcdocker/lpc Using default tag: latest Error response from daemon: manifest for lpcdocker/lpc:latest not found:…
FID 3855.pngHi Team, Would you share your insights why real time data feed send the value on FID 3855 QUOTIM_MS in integer format instead of hh:mm:ss:000 format？ and how to programmatically convert this to a timestamp, and to officially sign off that it is IN MILLISECONDS time format? FID 3855.png Thanks & Regards, Xia
This is a test question - please ignore
How can I know whether the return data I get from refinitiv ElektronTimeseries API is in cent or in dollars. For example, when i query Universal_Close_Price for RIC Chain 0#W+, the unit of the price is cent, while if I query Universal_Close_Price for RIC Chain 0#CL+, the unit is in dollars.
Where can I find hEDD documentation?
Hi, I'm building RTSDK with cmake. An error occur when I run "cmake -H RTSDK -B RTSDK_binary" as follows: It seems like a connection error, but I did successfully download the whole project pakcage from github with git clone. How can I fix the problem? Could you please help me out? I'm working on centos 7. Thanks!
Hello Developer and API Support, I have already build consumer and publishing application in java using Elektron API and WebSocket as well RCC for contribution via the public Internet or RTDS connections. I want now try to build a consumer app which receive prices from Refinitiv ERT Cloud or Refinitiv Real-Time Optimized,…
I'm connecting using the Java API
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