Client has upgraded and switched to Websocket API this week. We sometimes receive the following message [ { "ID": 2, "Type": "Update", "Domain": "Source", "UpdateType": "Unspecified", "DoNotConflate": true, "Key": { "Service": "BLOOMBERG", "Filter": 3 }, "Map": { "KeyType": "UInt", "Entries": [ { "Action": "Update", "Key":…
We are currently attempting to retrieve pricing data for the RIC ".TLREFK" via the Refinitiv WebSocket Streaming API (Pricing endpoint). However, when we send a MarketPrice request for this instrument, the API responds with the following error message: "Access Denied: User req to PE(3157)" This appears to indicate that our…
Hi Team, client's downstream application Murex is using Websocket connect to RTDS, and currently received error log "A17: All servers busy. Will call when service becomes available". Any advice what caused it ? thanks
Hello LSEG Team, We using on-prem TREP and Websocket infrastructure currently to get BID/ASK and VALUE_DATE fields of some FX RICs via our .net application. We are getting all related data continuosly without any problem. However we want to demise our TREP infrastructure. We have some users use this infrastructure as well.…
We are able to successfully pull data from the LSEG ADS from a python script using the web socket approach if the client and server are in the same regional datacenter. This solution is very reliable and performant (consistently pulling all fields for ~30k RICS in ~30 seconds) . We encounter issues when pulling data across…
Hi team, we would like to subscribe to delayed real-time data, not using “/” as a RIC prefix. Seems that a new the service name ERT_BON_DLY is available. Can you guide us how to use this service? We use python code and build the request as following: mp_req_json = { 'ID': 1, 'Key': { 'Name': ric_name, 'Service':…
We are working on to automate the Ric creation process by using the API service (api-autoric.platform.refinitiv.com) and we are planning to use python. Do you have any sample code is available for our reference
I use the command line "pip install refinitiv-data".However, I encounter a problem, and could not install refinitiv-data. The screenshot is attached.My python version is 3.13
In Real-Time WebSocket API: The Real-Time Optimized Version 2 , i am trying to get the URL list from the “Requesting Service Discovery” as below try: r = requests.get(url, headers={"Authorization": "Bearer " + auth_token}, params={"transport": "websocket"}, allow_redirects=False) except requests.exceptions.RequestException…
I would like to have python code. Also, I work at LSEG. Do we have any Websocket API connection to test data extractions? I would like to have my own credentials and test the Websocket API.
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