We are using EMA to retrieve data for RICs using our automations scripts but currently we are unable to access EMA without connecting through VPN. Therefore, we kindly request that EMA be onboarded onto Zscaler to allow access without the need for VPN. If there is an alternative solution to achieve this, please do let us…
When a consumer close down, the provider app relies on OmmProviderClient.onClose to clear up. Somehow, when the consumer connects directly to the provider, the onClose is called upon consumer going down. But if the consumer connects via rtds, the onClose message is not received. Please help. Many thanks Jianping
When we request our publisher with view fids option to limit the initial image with only the fids we need, it giving the full image for it. In the below, we have requested for Fid 101, but we got all the Fids in return. I can see "RSSL_SC_UNSUPPORTED_VIEW_TYPE", how to rectify this? <!-- rwfMajorVer="14" rwfMinorVer="1"…
＜前提事項＞ 弊社のシステムでは、ADS146.242.129.226 もしくは、146.242.133.226 に接続し、 Enterprise Message API (EMA)を利用してデータを取得しております。 ＜照会事項＞ 以下の日時、RICにてEMA経由でデータ取得を行ったところ、 2025/4/24 10:30（日本時間）では取得不可、2025/4/24 13:00（日本時間）は取得可でした。 2025/4/24 10:30 にRIC：DIBJP1WD= について、情報取得できなかった理由をご教示願います。 ・取得不可のRIC ： “DIBJP1WD=” ・取得不可の日時 ： 2025/4/24 10:30…
Hi team! I'm trying to write unit tests that test writing to and reading from FieldList containers. However, on the first reading access on populated containers, I'm getting a Segmentation Fault. The reason is that functions like "reset()" or "forth()" are de-referencing FieldList::_pDecoder, and this member seems not to…
Hello all, We are using the Java EMA library "group: "com.refinitiv.ema", name: "ema", version: "3.9.0.1", and we encountered the following case: The library is set up to use HMDS websockets with protocal rssl.rwf, set up such that it can reconnect like so: APAC → AMERS → EMEA We encountered a few disconnects and…
I am using the EMA API. I'm trying to register a stock and retrieve data for four fields. My business requires dynamically registering new fields. When I need to register a new field, I need to cancel the registration of this stock and then register it again. So, I need to cancel the registration three times and register…
We are using Refinitiv .Net SDK in a service built on ASP.NET Core. Following the examples provided, we create an `OmmConsumer`, subscribe to approximately 30,000 snapshot datapoints, and register a client to process incoming messages. After all datapoints are received and processed, we uninitialize the consumer object.…
We’re using Refinitiv EMA version 3.9.1.1 and running into an issue with initial connection recovery. The traditional config options for reconnect handling (ReconnectAttemptLimit, ReconnectMinDelay, etc.) don’t seem to work in this version. Scenario: We’re simulating API loss by routing our EMA connection through a local…
Refinitiv's EMA API is confirmed supported for Ubuntu 20.04; can you please confirm if support extends to Ubuntu 22.04 as well? If yes, can the compatibility matrix document be updated.
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