Hi dear community, I am currently trying to implement dacs lock management in a Websocket-based application (written in Python), and I am curiously receiving this message after I post the data : 2023-07-31 18:20:33,175 - DEBUG - Ack received on pub channel : {"ID": 1, "Type": "Ack", "AckID": 62, "NakCode": "AccessDenied",…
Hi - how do I delete a specific record using an OMM off-stream post on the ads web socket please? I'm using a type "Update" with an Action "Delete" - I get an Ack back from the ads, but the record doesn't get deleted. How do I remove it from cache please with a post? Thanks Martin
Hi Could anyone assist and provide more details on what the error location might potentially means? or is the error location as such not relevant for this message? Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_5 Instance Name Consumer_5_671 RsslReactor 0x0000000002A08F70 RsslChannel 0 Error Id…
Hi support, I am unable to retrieve any data using your websocket API. Login works but then I am getting no response or a NotEntitled error. Please see the JSON messages below: SENT: { "Refresh": true, "Key": { "NameType": "AuthnToken", "Elements": { "ApplicationId": "256", "Position": "172.31.0.6/32015f03110c",…
Hi, We are migrating our IDN pages contribution from Excel RtContribute() to your WebSocket API. Our excel formulas look like: =RtContribute("TRC", "PAGENAME", 317, 123.456789, "SCOPE:SERVER POS:7 FORMAT:6:4") This will contribute the value '123.456789' to the page 'PAGENAME' at the row 3 (FID: 317 = ROW80_3) and at the…
CIAM Clientid, hostname, password, and user are required inputs during authentication for price linkage. We ask you to check hostnmae's information.
Hi, I am currently using Refinitiv's Real-Time Optimized (RTO) module to stream price data of instruments. I have a few technical questions about RTO that I would need help with. Please find them listed below -- * Can the same RTO authentication credential be used across two different IP addresses to access and stream…
Hi Refinitiv Team! We need your help. We got 403 forbidden error via service discovery request (https://api.refinitiv.com/streaming/pricing/v1/?transport=websocket). The request returned data on May 23, but stopped returning it on May 24. I have read similar articles - I have not found an answer. There should be nothing…
Hi Refinitiv Team, We got 500 server error via service discovery request. The request was working yesterday but not today. We have this logs: Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1 EDP-GW service discovery HTTP code: 500, Internal Server Error Thank you for your help!
Customer is testing Service ID in Websocket API, but cannot find Sample code , could you please provide ?
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