The refresh message did not cover all registered fields

HSIL_Kevin_Sun

I am using the EMA API. I'm trying to register a stock and retrieve data for four fields. My business requires dynamically registering new fields. When I need to register a new field, I need to cancel the registration of this stock and then register it again. So, I need to cancel the registration three times and register four times for the four fields. However, sometimes the refreshed data after registration will be missing some fields. May I know why ?

Jirapongse

@HSIL_Kevin_Sun

Thank you for reaching out to us.

Normally LSEG Developer Community Forum is for how-to/general questions but your question seems to be more complex and requires investigation e.g. review source code, configuration, try to reproduce the problem etc.

I recommend you raise a query through the premium support service. If you are a named user of that service you should see a link "Contact Premium Support" when you are logged into the product page.

Otherwise, you can raise this issue on GitHub.