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⭐⭐⭐ PCN216145-Contributions Real-Time Cloud - SSL Root Certificate update
PCN216145 Summary On 07 October 2026, Contributions Real-Time Cloud is updating its SSL root certificate from Comodo to Sectigo. Description What is the change? To ensure continued connectivity, customers who manually manage Trusted Root stores or lack internet access must install Sectigo by 07 October 2026. They should…
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Developr support report a rules exception
Hi I hope you are well. I had a developer from production support informing me they saw the following error message in their logs. State: Closed / Suspect / Internal error from sender / '*Subscription terminated: A rules exception occurred', Status code: 28, Status Text: *Subscription terminated: A rules exception…
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Internal RIC Contribution via LSEG Data Library for Python
Hi all, A client of mine is testing the LSEG Data Library for Python. The client works within a banking environment and has both RTDS and ATS in place. He can successfully: Open a Desktop Session Retrieve snapshot data Retrieve streaming data However, when attempting to contribute data to an Internal RIC, the contribution…
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Clarification on Partial Page Update Highlighting in Workspace vs Eikon
Hi LSEG Support, We would like to confirm the expected visual behaviour for page-based updates in LSEG Workspace. From the LSEG documentation, we understand that page rows can be updated either as: Full update — the whole row/field is sent. Partial field update — only the changed characters are sent using an intra-field…
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Provider_Interactive not working on RHEL8 platform
Hi Team, We are using RFA C++ version 8.2.5 to consume market data. In the API package built the Provider Interactive but it's not starting and connection is down, giving below errors: Could you please help us with this?
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DACS API Question
Hi Developers, A client has stated they are looking for API's or support integration options to automate user access management activities, specifically: User provisioning and access request management User access deprovisioning or unsubscribe requests User migration requests I believe this relates to DACS. Could you…
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Application.Run "WorkspaceRefreshSelection", True, 12000, Worksheets("ETF Database").Range("Z1") Wh
Application.Run "WorkspaceRefreshSelection", True, 12000, Worksheets("ETF Database").Range("Z1") I just want the right VBA code or what is wrong with my code
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Application does not get pre-trade (Bid/Ask etc.) updates from ADS
We have a mature RFA .Net based application that successfully subscribes to many different instruments. Recently our customer has indicated that certain, mostly North American, equities are not getting the pre-trade updates (bid/ask etc.) that follow the early morning cleaning. Furthermore, a snap of those instruments…
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Query regarding DSS REST API
Hi Team, This is on behalf of user from Bank of Korea,currently using DSS via the GUI and they are looking to start using DSS REST APIs. I would appreciate your guidance on the following questions: Is it possible to use the API only for instrument list maintenance/updates while continuing to use their existing file…
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Is the default sort order of the Jobs/Jobs endpoint guaranteed to be CreateDate descending? Is this
Could you please advise on the below? Is the default sort order of the Jobs/Jobs endpoint guaranteed to be CreateDate descending? Is this behaviour documented anywhere as a formal API contract? Is the OData $orderby parameter supported on the Jobs/Jobs endpoint? For example: GET /RestApi/v1/Jobs/Jobs?$orderby=CreateDate…
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Python scripts to access LSEG Data Library
For one of our clients, I am preparing Python sample scripts to access Real-Time Platform access point of LSEG Data Library (LSEG Data Library for Python | Devportal). I found the following sample Python code on GitHub. Example.DataLibrary.Python/Examples/4-Session/EX-4.01.01-Sessions.ipynb at lseg-data-examples ·…
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How to Re-trigger an Existing Schedule on DSS
We plan to create a single Schedule and reuse it for every extraction run rather than creating a new schedule each time. Is there an API to re-trigger an existing schedule on demand (i.e., trigger an immediate extraction for a previously created Schedule ID)? If so, could you share the endpoint and expected request format?
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We are an OMM/RFA consumer connecting to different TREP environments over time: LSEG-managed TREP, i
We are an OMM/RFA consumer connecting to different TREP environments over time: LSEG-managed TREP, internal bank ADS/ADH, and third-party MD ops infrastructure. We understand that: Dictionaries can be downloaded at runtime via MMT_DICTIONARY into memory from the ADS we are connected to. Local text files (RDMFieldDictionary…
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C++20 compatible version of RFA API
Hi Team, We are currently using RFA C++ version 8.2.5 to consume market data. We have encountered compatibility issues with Include/Common/RFA_WString.h when building our application with C++20. Could you please advise whether there is a version of the RFA C++ API that officially supports C++20? If so, we would appreciate…
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Requesting all RIC roots from a given exchange via DSS REST API
Hello, one of my clients would like to query via Datascope Select REST API, the list of all of the RIC roots that exist on one exchange. Is it possible to retrive only RIC Roots instead or RICs? If yes, what would the request message look like in Postman? Thank you, Lukasz
