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⭐⭐⭐ PCN215272-DataScope Select & Tick History API Access Changes Requiring Client Action
PCN215272 Summary DataScope Select is adopting an LSEG-aligned DNS for REST and SOAP APIs as part of its transition to a cloud-based architecture and alignment with the LSEG brand. Clients must update applications and configurations to replace the Refinitiv DNS with the new LSEG domain. Description What is the change?…
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When looking at StatusMsg, RefreshMsg header I see * via ADS/ADH
When I query for a ticker via ADH/ADS I see the "*" prepended in text field of the message header e.g. the following <statusMsg domainType="RSSL_DMT_MARKET_PRICE" streamId="5" containerType="RSSL_DT_NO_DATA" flags="0x28 (RSSL_STMF_HAS_MSG_KEY|RSSL_STMF_HAS_STATE)" dataState="RSSL_DATA_SUSPECT"…
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Performance Degradation and Intermittent Failures: Refinitiv Data Library (Python) | Jan 15-16, 2026
Dear Support Team, I am reporting a significant performance degradation and intermittent service failures when using the Refinitiv Data Library for Python, which began on January 15, 2026, and persists as of today, January 16. Context Prior to January 15, the system performed optimally. Our current workflow processes 42…
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Can't generate an App Key
Hello, Hope you are doing well. I would like to get an App Key to use your Python API through the platform (tried to do it with Desktop but I can't generate a key either). When clicking on the "App Key" link, a blank window shows up, then nothing. Did you encounter a similar situation? I did not expect setting up the API…
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java ema library, message classes too large with metadata
Hi There, We've got a gateway built on top of com.refinitiv.ema:3.9.1.1. It works fine but the memory foot print of those ema classes are too big once it's passed to us from by the OmmConsumerClient. I'm taking about RefreshMsg and UpdateMsg mostly Is there a way to get what comes out of the socket which I assume would be…
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How to use Python to fetch daily price data for LCOc1 and LCOM6 09:00 London 01Jan2018 to 01Jan2025
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Free Tool For Real Time Platform Admin
Hi, I created a free, open-source tool leveraging LMC: https://github.com/bgp59/lmc-recorder As per README: Motivation LSEG Real-Time Platform components (adh, ads) provide access to a rich set of internal stats viaLMC. Recording this information at regular intervals would be beneficial for troubleshooting, event…
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Clarification on Solicited vs Regular Snapshot Expected by POP on Initial Request
When a client requests an item for the first time and the POP subsequently requests that item from the provider, can you confirm what the POP expects in the provider’s response? Specifically, does the initial response from the provider need to be marked as a solicited snapshot, or can it be sent as a regular (unsolicited)…
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Service does not provide a matching QoS
Hi, I had a reported issue from one of our application Dev team, where some price was in a "stuck" state. This appears to be the result of migrating from BON to RTO. We noticed that the QoS from BON has a QoS of Real:Tick, but when switching to RTO, the QoS is now Real:JustTime. We restarted the ADS, but believe the…
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RFA session configured with multiple connections
We have a Linux consumer application based on RFA SDK version 8.2.5.L3 running at customer site. The application has an RFA session configured with multiple connections, where each connection provides a different set of services. In section 3.4.6 Login to Session with Multiple Connections of RFA C++ RDM Usage Guide, it…
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Is it possible, from the ISIN code, to get the primary RIC code ?
I use a Python code to export into Excel some Data from your StarMine Model. I use the ISIN code as identifier. Unfortunately, there is an issue with Ferrovial (ISIN = NL0015001FS8). I think the right RIC to use is FER.MC. Is it possible, from the ISIN code, to get the primary RIC code ? I guess it may help me on this…
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REST API GUI control calls: change dates range in historical template
Hi, I'm using REST API for GUI control calls. In particular, I’m performing a PUT call to change the “Condition” in a historical report template so that I can modify the dates range. The request is working without errors (result code 204), but after that I don't see any change in the template available in the GUI. The Call…
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Deals ID and Data
Is there a way we could get certains indicators from a vector of Deal IDs? I have tried the get_data function, but that requires RICs. Is there something similar for deals? For example, "proj" is a vector of Project IDs, and "pjf_fields" is the vector of indicators I want to download. What functions could I use to get…
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Use internal proxy with the LSEG Data Library for .Net
Hello. I'm working on subscribing to real-time prices through websocket. I'm currently using the LSEG Data Library for .Net and it is working great on my workstation, but in our deployed environments there is a requirement to use an internal proxy for all communication to the outside. Is it possible to configure an…
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AppLogger | rfa.log file append option
Hi Team, We are using RFA C++ version 8.2 to consume market data. I want to understand if I need to append the AppLogs to the existing file rfa.log only rather than renaming the existing one to rfa.log.OLD. Is there any possible way to do that? I understand there are options provided where I can create a uniquely named…
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How to select "CorporateActionsStandardEventsType" as "CAP","DIV" and "MNA" altogether
Hi Team, Below is my request body and I want to include CAP, DIV, and MNA together as CorporateActionsStandardEventsType within a single API call. { "ExtractionRequest": { "@odata .type": "#DataScope.Select.Api.Extractions.ExtractionRequests.CorporateActionsStandardExtractionRequest", "ContentFieldNames": [ "Security Long…
