Module error

Client Query

I am trying to get open interest data from the get_eikon_timeseries API.

Open interest at settles, need it for August 2025, not sure which field to use to extract that from python

Provided resolution below

import refinitiv.data as rd rd.open_session() df = rd.get_data( universe = ['LGOc1'], fields = ['TR.OPENINTEREST(SDate=2025-08-01,EDate=2025-08-31,Frq=C)'] ) display(df)

Client follow up

giving me module error, i have eikon as a module, not refinitiv

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raksina.samasiri

Hi @Varun_KC ,

I'd recommend the user to use the Data Library (LSEG Data Library for Python | Devportal) instead of Eikon Data API (feature complete) more detail can be found at https://developers.lseg.com/en/article-catalog/article/essential-guide-to-the-data-libraries

User can follow Getting Started with Python section in Quick Start | Devportal

wasin.w V3

Hello @Varun_KC

This message

Client follow up
giving me module error, i have eikon as a module, not refinitiv

indicates that the client has installed the legacy Eikon Data API in their machine, not the Refinitiv Data Library aka (Data Library version 1). That is why the Python returns module error. Python cannot find the module that the client was trying to use (because the client did not install it.)

Like my colleague said above, the client should use the Data library. The current version is LSEG Data Library (aka Data Library version 2). I have tested it with the client code and it works fine.

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