hie, we usually pull the news story id using python via the refinitive API. but recently we have noticed that, we are not able to pull the latest news. for example, if we try to pull data from 12/01/2026 09:00:00 till 12/01/2026 21:00:00, and run the code at 12/01/2026 21:00:00, the latest data we get is only till 12/01/2026 15:00:00. but there were clearly news article after 12/01/2026 15:00:00 on the workspace application. we ran 2-3 simulations like this, and noticed that there is a gap of approx 6-8 hours from the live data if we try to pull story id using application. any particular reason ?need your URGENT HELP regarding this issue.
Reached out to NEws team but was advised to reach out to API