"code":500,"message":"Error: Could not establish connection to data-api-proxy-csm"

rice

I encountered an error while using the ld.get_data function,

but i have open a session by using "ld.open_session(
config_name=".//lseg_data_config.json",
name="desktop.workspace")"

Jirapongse

@rice

Thank you for reaching out to us.

It could be the problem in the backend service.

Please refer to the Eikon Data API and Refinitiv Data Library - Troubleshooting article to verify what the problem is.