ek.get_timeseries('AAPL.O', interval='minute')
@shaun.soh
Thank you for reaching out to us.
It could be a problem in the backend service. Please contact the support team to investigate this issue.
Eikon Data API is quite old. Please use the LSEG Data Library for Python instead.
The code looks like this:
ld.get_history( universe = ['AAPL.O'], interval = '1min')
You can also refer to the example on GitHub.
Hi @Jirapongse
Many thanks for your response. Client has confirmed it is working now. Would you know if there was any service disruption or reason why he was unable to pull any data initially? He wants to know what was the issue
You need to contact the product support team for the cause of this issue.
For now, please inform the client to use LSEG Data Library for Python instead of Eikon Data API.
