Certificate error while querying FinancialFiling

Started facing cert issue recently while fetching Filing data both using API via python as well as on API Playground

{"errors":[{"message":"Exception while fetching data (/FinancialFiling) : unable to find valid certification path to requested target","locations":[{"line":2,"column":3}],"path":["FinancialFiling"],"extensions":{"errorCode":"DFE001","exceptionType":"SunCertPathBuilderException","classification":"DataFetchingException","requestId":"97ef6dd6-7fa2-4b2b-8fb8-0bbf90f5005a_11346"}}],"data":null}

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Jirapongse

@BCS

Thank you for reaching out to us.

According to the message, it look like to be a network issue or security setting on the network.

For more information, you can refer to this Introduction To Filings - Python article.

Otherwise, you can test it with the RDP Tutorial Postman collection example.

wasin.w V3

Hello @BCS

The error message means your environment network policy, firewall, or proxy intercepts a HTTPS connection between your machine and api.refinitiv.com endpoint, so it causes a certificate issue.

This is a network issue. Please contact your Network Support team to verify the issue on your end. If your network team needs the api.refinitiv.com IP address information, you can find it on the Data Platform connection document page.

wasin.w V3

@BCS

Additionally, you can set your corporate certificate file to Python HTTP library when makes a HTTP request. See the following resources for more detail:

BCS

Team,

This is not only issue with accessing API using python but in API Playground also we are facing same issue.

Outside of corporate network also we are facing same issue

BCS

In API Playground also we are facing same issue.

I tried outside of corporate network too, it is same issue

BCS

Outside of corporate network also same issue,

BCS

Outside of corporate network also same issue, this was working before. Issue started on Saturday

BCS

Outside of corporate network also same issue, this was working before. Issue started on Saturday

wasin.w V3

Hello @BCS

Thank you for the information. We can replicate the issue in both corporate and non-corporate environments with the "FinancialFiling" query. The others query got data successfully.

The error message comes from the /data-store/v1/graphql endpoint even the input parameter is valid. This issue should be investigated by the Data Platform Filing API team to verify the server-side issue.

I see you have opened a supported ticket number 15834031 - How to fix Filings Internal Server error Code DFE001 - Data Fetching Exception to the support team. I have checked the ticket; the Filing API Support Team is investing the issue now. You can follow up with the case 15834031 email loop to get the latest investigation status.

Please be informed that we, Developer Relations team can help with the LSEG APIs "how to" and general usage questions only. If you have any questions regarding the Data Platform authentication, GraphQL endpoint query parameters question, we can help you on that.

FinancialFilling Error Examples:

Other Query examples

I hope this helps.

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