When I attempt to log in to the PermID website I get directed to the login form at https://amers2.identity.ciam.refinitiv.net/auth/UI/Login and can enter my credentials but then get directed to a blank page at "https://permid.org/api/mdaas/ws/auth/saml/SSO" and I am not logged in. A colleague has the same problem so I don't think related to my account.
The headers from the 500 response are as follows
Summary
URL: https://permid.org/saml/SSO
URL: https://permid.org/api/mdaas/ws/auth/saml/SSO
Status: 500
Source: Network
Address: 104.18.41.12:443
Request
POST /saml/SSO
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8
Content-Type: application/x-www-form-urlencoded
Origin: https://emea1.identity.ciam.refinitiv.net
Referer: https://emea1.identity.ciam.refinitiv.net/
Sec-Fetch-Dest: document
Sec-Fetch-Mode: navigate
Sec-Fetch-Site: cross-site
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.6 Safari/605.1.15
Redirect Response
302
Date: Mon, 23 Mar 2026 09:17:41 GMT
Location: https://permid.org/api/mdaas/ws/auth/saml/SSO
Request
:method: GET
:scheme: https
:authority: permid.org
:path: /api/mdaas/ws/auth/saml/SSO
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8
Accept-Encoding: gzip, deflate, br
Accept-Language: en-GB,en;q=0.9
Cookie: <removed>
Priority: u=0, i
Referer: https://emea1.identity.ciam.refinitiv.net/
Sec-Fetch-Dest: document
Sec-Fetch-Mode: navigate
Sec-Fetch-Site: cross-site
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.6 Safari/605.1.15
Response
:status: 500
cf-cache-status: DYNAMIC
cf-ray: 9e0c582fe9aad23c-LHR
Date: Mon, 23 Mar 2026 09:17:41 GMT
Server: cloudflare
x-cnection: close
Request Data
MIME Type
Request Data:
