What Entitlement does client needs to access the below script?

JuliePearl_16

Hi team, requesting your assistance on Case 15852576.

Thanks for the links. I tested the GraphQL endpoint at /data-store/v1/graphql and confirmed via schema introspection that ESGSource exists with fields like SourceTitle, SourceUrl, SourceDate, SourcePage, SourcePublisher.

However, querying it for Alphabet Inc (PermID 27863696) returns warning code DW003 with message "User did not have entitlements to the field." Could you help me understand what this means and how to resolve it?

I can see the same source document data in the Workspace Sustainability Dashboard (ESG Statement View), so the data is there.

 

{

"data": {"ESGSource": []},

"extensions": {

"warnings": [{

"field": "ESGSource",

"message": "User did not have entitlements to the field.",

"type": "NO_ENTITLEMENTS_FOR_FIELD",

"warningCode": "DW003"

}]

}

}

 --

Requesting your assistance to confirm what entitlement does client needs to access the above?

Jirapongse

@JuliePearl_16

Thank you for reaching out to us.

This forum is intended for software developers working with LSEG APIs. The moderators here are not able to assist with permission‑related issues.

For permission verification, please contact the product support team directly by submitting a query through LSEG Support. They can review and confirm the client’s entitlements.

Alternatively, you may reach out to the client’s LSEG account manager or sales team for further assistance.