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⭐⭐⭐ PCN215272-DataScope Select & Tick History API Access Changes Requiring Client Action
PCN215272 Summary DataScope Select is adopting an LSEG-aligned DNS for REST and SOAP APIs as part of its transition to a cloud-based architecture and alignment with the LSEG brand. Clients must update applications and configurations to replace the Refinitiv DNS with the new LSEG domain. Description What is the change?…
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Excel Formula to Python API code conversion: =@spotcalc(today,2)
Please convert in Python API: =@spotcalc (today,2) It is just a function that pulls the spot date and you can input a "days to spot" parameter. That's what I need to do in python.
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Performance Degradation and Intermittent Failures: Refinitiv Data Library (Python) | Jan 15-16, 2026
Dear Support Team, I am reporting a significant performance degradation and intermittent service failures when using the Refinitiv Data Library for Python, which began on January 15, 2026, and persists as of today, January 16. Context Prior to January 15, the system performed optimally. Our current workflow processes 42…
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Adverse Media Update and Transposition Feature Behavior
Could you please help clarify the following points: Updating Existing Screenings with Adverse Media We have already created multiple individual screenings without selecting the Adverse Media option. We would now like to include Adverse Media screening for a list of entities that have already been screened. Is there a bulk…
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Option to customise how the contracts are rolled when charting the continuous contracts through API
Hi Team! We received the below query from client and want this through API as well. Per Product Specialist, they don't think UDC would be available via API. Client is asking for configurations / parameters for API. Query: option to customise how the contracts are rolled when charting the continuous contracts ? Reso…
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API related
Hi team sharing client's query when using the LSEG API, I have noticed that whether I download a certain field for "FQ", or "CQ", the values are different, even for firms where the fiscal year end is 31/12, so fiscal and calendar quarters should align (as far as I understand). Do you have any idea why that might be…
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Automated Retrieval of Global Market Holiday Calendars via API or FTP
Hello Team, I see that for Germany the market holidays have been added in the HOL application: I also see the data in the AdvEvents (Advanced Events search): In both application I can export the data via Excel. But as the date, this information is available is not determined (e.g. 1st of December not all dates for the…
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Help Needed: RDP Account Setup, Access Permissions, Integration Guidance, and Learning Resources
Hi Team, I am looking for guidance on how to get started with the Refinitiv Data Platform (RDP) and need clarity on several topics related to account setup, access, learning resources, and integration options. I currently have an active LSEG Workspace account, and I would like clarification on the following: 1. Account…
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I need to connect my Workspace to Updata via API. This used to be possible with Eikon. Please advise
I need to connect my Workspace to Updata via API. This used to be possible with Eikon. Please advise how I can do this with Workspace's API. I mean connecting Updata via API to Workspace so that Updata can receive data programatically from Workspace I know it was possible with Eikon, but changes were made with the…
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Workspace with API (refinitiv.data / rd.get_history) does not give unadjusted prices
Hi support team I want to download unadjusted stock price data. TESLA had a stock split on 2022-08-23. - Workspace is running while I download data via API If I use refinitiv.data API: import refinitiv.data as rd ... df3 = rd.get_history( universe=["TSLA.O"], fields=["tr.PriceClose", "tr.Volume", "tr.Turnover"],…
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training Microsoft coPilot (or other AI) on LSEG APIS
Hi, Sorry for this silly question. I understand that LSEG and Microsoft are in a strategic partnership. The word is they want to supply AI driven tools etc I wondered if LSEG /Microsoft have tried training AI on the APIs examples/documents, for the benefit of developers. My particular focus is trying to help our developers…
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Websocket connection issues to ADS in distant location
We are able to successfully pull data from the LSEG ADS from a python script using the web socket approach if the client and server are in the same regional datacenter. This solution is very reliable and performant (consistently pulling all fields for ~30k RICS in ~30 seconds) . We encounter issues when pulling data across…
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DN's in DACS
When configuring Data Notifications in DACS 8.1, is there a .biz option instead of api.refinitiv.com for the authentication host. So DD circuits can be used instead of the Internet.
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How to generate an app key for PPE?
Hello. I am trying to access api.ppe.lseg.com to generate an appkey for our python scripts that currently download marketdata only from PROD. But as part of the LMP migration the PPE env needs to connect to api.ppe.lseg.com and I am trying to use either adrian.bujor.ppe@lseg.com or adrian.bujor.rdp.ppe@lseg.com to generate…
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PCN215272
1) Could you please confirm the location of the SOAP WSDL file after this DNS change? The previous location was selectapi.datascope.refinitiv.com/datascopeapi/v1/extractionservice.asmx?wsdl so I assumed that the new one would be selectapi.datascope.lseg.com/datascopeapi/v1/extractionservice.asmx?wsdl But this new WSDL file…
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Ongoing Screening Disabled For Automatic Screening
Hello, I am reaching out for help with understanding the World Check functionality as a not-experienced user of this application. My client uses World-Check Customer Risk Screener. Recently I was notified that automatic rescreening of individual screening cases does not work. Here is what I mean: Once the review of the…
