Access Field Denied

Carlo_Arcega

User is trying to retrieve data via Jupyter but gets an error message. The same data can successfully be pulled via Excel. Please check. thanks!

see attached Excel file for reference and below errors via Jupyter.universe: AU3CB0235554

fields = ["TR.ISIN",

"TR.FiIssueDate",

"TR.FIMaturityDate",

"TR.FiOriginalAmountIssued",

"TR.FiAmtOutstandingCurrency"


Error:LDError: The access to field(s) denied. Requested universes: ['AU3CB0235554']. Requested fields: ['TR.ISIN', 'TR.FIISSUEDATE', 'TR.FIMATURITYDATE', 'TR.FIORIGINALAMOUNTISSUED', 'TR.FIAMTOUTSTANDINGCURRENCY']

FI test.xlsx

script used.txt

Jirapongse

@Carlo_Arcega

Thank you for reaching out to us.

According to the attached script, the client is using the Data Platform session in the cloud. As far as I know, the permissions or data licenses for the Data Platform session differ from those for the Desktop session. Please contact the client’s account team or sales team to confirm this.

The moderators of this forum cannot resolve permission‑related issues. Please contact the product support team, LSEG account team, or the sales team directly to verify the client’s permissions.