I followed the procedure by generating an Eikon Data key and installing the Python Eikon package. However, when I run my Python code:
python
import eikon as ek
ek.set_app_key('MY_KEY')
I get the following message in my terminal:
2026-04-20 10:22:02,133 P[21940] [MainThread 22052] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2026-04-20 10:22:02,138 P[21940] [MainThread 22052] Error on handshake url http://127.0.0.1:9005/api/handshake : TypeError("cannot create weak reference to 'NoneType' object")
2026-04-20 10:22:02,139 P[21940] [MainThread 22052] Error on handshake url http://127.0.0.1:9005/api/handshake : TypeError("cannot create weak reference to 'NoneType' object")
2026-04-20 10:22:02,140 P[21940] [MainThread 22052] Port number was not identified, cannot send any request
Yet, my key is activated (status "enabled"), and in the settings -> Data API Proxy, the status indicated is "ready".
Would you be able to help me resolve this issue?
Thank you in advance for your assistance.