Error when trying to run DC Index file (LSEG) which is run by closed-box macro "BeginTableProcessing

Jeeva_1

(I had a month long conversation with LSEG Dev. Team about a Cache folder issue which occurred when updating via DC Index files after several thousand charts failed.

This issue was finally solved by the LSEG Dev. Team allowing in settings_ “''Draw at server”.)

 

 

I am of the firm opinion that

 

• MY DC INDEX FILES ARE NOT AT FAULT: The error happens across several DC Index Xls updater files (which all worked). Connection to Workspace Chart Library all fine. Individual update of Pptx with embedded charts all fine.

 

• NOR IS MY PC SETUP. The issue occurs on 2 independent PCS.

 

(I am not looking into your below mentioned “VBA Reference, Eikon is dead).

 

As you wished I add a sample DC Index Xls updater file – I’ve got many of them, they’re all fine.

 

 

I suggest a remote session.

Jirapongse

@Jeeva_1

Thank you for reaching out to us.

I don't quite understand the question. Which API is the client using?

If the client uses the Workspace Excel, please contact the Workspace Excel support team to verify what the problem is.