The client has access to WS for students, however, the client requires API access to retrieve data.

AmitabhM

Case
16179541

Dear Support Team,
I am contacting you on behalf of a university professor who is using the LSEG Data Library for Python in conjunction with a Workspace account.
The user has verified that their App Key is functioning correctly and can successfully retrieve reference data and pricing information. However, attempts to access the following datasets via API result in HTTP 403 – Access Denied errors due to missing permissions:

1. Fund Ownership / Holdings Data
Error received:
"access denied. Scopes required: [trapi.data.ownership.basic] or [trapi.data.ownership.adv]"

2. ESG Scores (Issuer Level)
Error received:
"access denied. Scopes required: [trapi.data.esg.views-scores-standard.read]"

The user has confirmed that both datasets are already available and can be viewed/exported manually within the Workspace interface. However, access through the Data Library API is required to support programmatic analysis across a large universe of funds and securities.

Could you please verify:
Whether the user's account is entitled to access these datasets via API;
Whether the required scopes can be enabled for the user/App Key;

Thank you for your assistance.
Kind regards,
Daniele

how to proceed?

Jirapongse

@AmitabhM

Thank you for reaching out to us.

Based on the error message, it is clear that the client does not have permission to access the requested endpoints. Being able to view the data in Workspace does not necessarily mean that the same data is accessible through the API, as API access is governed by separate permissions and scopes. Additionally, the moderators of this forum are unable to resolve permission-related issues.

Please contact the client's LSEG account team or sales representative directly to verify the client's entitlements and access permissions.