How can we validate RTDS/ADS UI display behavior in Refinitiv Workspace against a non-production env

Question

I am looking for guidance on how to validate RTDS/ADS-published data in Refinitiv Workspace, specifically for UI/display-related behavior.

We need to confirm that data from our non-production environment is rendered correctly in Workspace, including items such as:
 display template behavior
/chained RIC handling
/any other presentation-related fields or metadata

Currently, I only have access to a production Workspace instance and do not have a separate non-production/test Workspace environment. Because of this, I do not have a safe way to perform UI validation before production rollout.

I was advised that it might be possible to use Configuration Manager > Shared Configuration in Workspace to connect to a non-production ADS. I uploaded a JSON configuration and restarted Workspace several times, but the configuration did not appear to take effect.

{    "EIKON.STREAMING.API.LOCAL.SESSIONS":"[\"rwf+wss://xxxx:xxxx/WebSocket\"]"}

Could you please advise on the following:

a. Is this Shared Configuration approach supported for connecting Workspace to a non-production  ADS?

b. If yes, what are the exact required steps and known limitations?

c. If no, what is the recommended approach for validating Workspace UI behavior against non-production RTDS/ADS data?

d. Can Workspace be used to verify display-template-related behavior and chained RIC presentation from a non-production source?

Thank you for your help.

Jirapongse · Answer

You can configure Workspace to retrieve real-time streaming data from local ADS.

1.Select Configuration Manager from the Help menu.

2. For the Streaming Configuration, select Stream Data Retrieval: From a local LSEG-Real-Time Advanced Distribution Server  (ADS).

3. Configure Severs to the ADS support and WebSocket port. (The WebSocket connection on ADS must be enabled).

4. Configure Feeds to the Real-Time service names provided by that ADS.

5. Configure DACS for Username and Position.

Apply the changes and restart Workspace.

If it doesn't work, please contact the Workspace support team directly via LSEG Support to check the configurations.

wasin.w V3 · Answer

Hello @celineguan

Thank you for reaching out. I have reviewed the question; it seems to be how to configure your Workspace Desktop Application to your local non-production ADS server. This is clearly a Workspace product question.

Unfortunately, we help you with the "LSEG APIs" general usage questions only.  I strongly suggest you contact the Workspace Support Team directly to help you with the Workspace Real-Time connection setting.

You can contact the team via https://support.lseg.com/s/?formtype=ProductQuery website.

I hope this helps.

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