Issues with Symbology API lookup calls when data set exceeds around 100-200 items

Case 15682386

"We've recently added ~500 new cusips into our universe which we use to fetch market data. It now seems like the /discovery/symbology/v1/lookup call to map cusips to RIC's is now timing out at around 100-200 cusips. Is there a limit on how many cusips we can query for, and if so what is that limit?"

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Accepted answers

All comments

raksina.samasiri

Hi @timothy.kaneshige01 ,

Based on the API documentation in reference tab in the API Playground, there're no detail about limitation of this endpoint. Please contact the product team to check about this.

Jirapongse

@timothy.kaneshige01

Thank you for reaching out to us.

I tested it with 200 CUSIPs and got the "504 Gateway Time-out" error.

As mentioned by @raksina.samasiri , please contact the product support team to verify this.

timothy.kaneshige01

Thank you for the confirmation. Would you know who is the Product Support contact for the Symbology API?

Jirapongse

@timothy.kaneshige01

You can submit a ticket to the Symbology - Delivery Platform team via LSEG Support.

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