How to run Python Platform and Workspace at the same time without one getting logged off?

RogelynMayAgustin

Hi Team, raising this case on behalf of a client.

Query:
Opening session in Python logs out Workspace desktop session.

I cannot simultaneously maintain a Workspace session and call open_session(config) from lseg.data python library with config = {
"sessions": {
"default": "platform.ldp",
"platform": {
"ldp": {

"signon_control" : true
}
}
}
}

I assumed "signon_control" : true would fix this but doesn't. Can you suggest how I can open a session in Python using "platform" and prevent my open Workspace session being closed at the same time.

Note: I have removed client's app key, username, and password from he script.

Can you please advise? Thank you.

raksina.samasiri

Hi @RogelynMayAgustin ,

To use the Data Library with Workspace account, user needs to use Desktop access point, which is the middle on in the diagram below (the one you're using is Platform access point, which is to be used with RDP account)

in Configuration file, you can change the default session to be the desktop one instead by simply put

"default": "workspace.desktop" . Example config file is https://github.com/LSEG-API-Samples/Example.DataLibrary.Python/blob/lseg-data-examples/Configuration/lseg-data.config.json

More detail can be found in https://developers.lseg.com/en/api-catalog/lseg-data-platform/lseg-data-library-for-python/