IP Whitelisting request/Data Platform

Carmen.Urbina0

I’d appreciate guidance on:

1. Whether IP whitelisting is typically enabled for Pricing Streaming trials
2. Which team/process owns IP whitelisting changes for Data Platform
3. How IP additions/removals should be requested (tool, ticket, or workflow)
4. Any limitations or best practices specific to trial accounts

Thanks,

Jirapongse

@Carmen.Urbina0

Thank you for reaching out to us.

If it is about Real-Time Optimized and Data Platform, please refer to the following pages.

• The Real-Time - Optimized Install and Config Guide
• The Real-Time - Optimized New Hostnames August 2021
• RDP API Gateway Public URLs

However, please contact the product support team directly via LSEG Support to verify this.

For the limitations, please contact the LSEG account team directly for the account's limitations. Regarding how to use the Websocket API, please check the Websocket API product page which contains Quick Start, Documents, Examples, and Tutorials.