-
I am seeing repeated errors "EikonError: Error code 2504 | UDF Core request failed. Gateway Time-ou
ek.get_timeseries(*(), **{'rics': ['RAU26', 'RAZ26', 'SBH7', 'SBK7', 'SBV6', 'SON3Z6', 'RSH7', 'PLF27', 'BL2Z6', 'MEMU6', 'IFSU6', 'LRCX6', 'MFSU6', 'HMTWM6', 'UROU26', 'HSIM6', 'LCQ26', 'MPZ26', 'NGV26', 'CLU26', 'FCV26', 'WU26', 'TUU26', 'FOATZ26', 'RTYU26', 'STXEZ26', 'SFU26', 'YBAZ7', 'HGZ26', 'FDXZ26', 'GCQ26',…
-
Intermittent Error in Jupyter Notebook – get_history Script
Hi DevPortal Team, I hope all is well. Our client is currently using a Jupyter Notebook and has observed that the script below sometimes runs successfully, but at other times returns an error. Could you please help review and advise on the possible cause of this intermittent behavior? Script used: df = ld.get_history(…
-
How to set up alert notifications for coporate events/actions using Workspace API?
How to set up alert notifications for coporate events/actions such as newly listed companies/IPO,stock splits, reverse splits, bonus issues, share consolidations, ticker changes, and name changes?
-
Need Assistance
The eikon data API is repeatedly failing this morning. Routine instrument requests through ek.get_timeseries or ek.get_data are returning a constant stream of 2026-06-02 08:29:45,729 P[93244] [MainThread 26328] UDF Core request failed. Gateway Time-out 2026-06-02 08:29:45,730 P[93244] [MainThread 26328] HTTP request…
-
Is Workspace application impacted by depreciation of VBScript?
Is Workspace and Workspace Excel application impacted by depreciation of VBScript? https://techcommunity.microsoft.com/b
-
Can you provide or create an LSEG App Key for LSEG Data Library Python / Platform session?
-
API ERROR error 2026-06-02 13:32:51,973 P[14388] [MainThread 21524] UDF Core request failed. Gateway
As per user (below): When I am running the R code using Refinitv API, it always gave me the error 2026-06-02 13:32:51,973 P[14388] [MainThread 21524] UDF Core request failed. Gateway Time-out 2026-06-02 13:32:51,973 P[14388] [MainThread 21524] HTTP request failed: EikonError- Hope to hear from your team soon. Thanks in…
-
Get Upcoming dividends with Python API
Hi! Im trying to retrieve upcoming Dividends and Capital Changes with python API, but something with the dates is not working. I want to get T+15 days or +1Y. Could you please help me? fields = ['TR.ISIN', 'TR.TickerSymbol', 'TR.CommonName', 'TR.DivPaymentType.dividendeventid', 'TR.DivExDate', 'TR.DivAnnouncementDate',…
-
Not able to retrieve data using workspace API from a specific field
The python query I'm using to retrieve data is as below. The error message I got is no data for TICK_SZIDX from API. # The Column name in Data containing the RIC !!! Ric_Column = "RIC" # Give the set of FIDs you want to Extract: If you want only PE, you can leave it BLANK as well !!! FIDs_to_extract = ['TICK_SZIDX'] #Enter…
-
how we should update the code to make it more efficient and compliant with the LSEG Data Library lim
Posting this on behalf of Workspace user from case 15982026. Could you please advise how we should update the code to make it more efficient and compliant with the LSEG Data Library limits? In particular, we would appreciate your guidance on the following: How to restructure the code so that multiple RICs are passed in a…