A17: All servers busy. Will call when service becomes available

Question

Hi Team,

client's downstream application Murex is using Websocket connect to RTDS, and currently received error log "A17: All servers busy. Will call when service becomes available".

Any advice what caused it ?

thanks

wasin.w V3 · Answer

Hello @gang.chen1

This A17 status message is generated from the RTDS. I have checked the ADS server document and I found this information.

This is clearly a server-side issue. Please contact the ADS Support team to investigate on the ADS level.

Note: I have checked the WebSocket API specification. The protocol does not support the "OpenRequestWindow"

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