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Auto Ric Creation Process in Electron
We are working on to automate the Ric creation process by using the API service (api-autoric.platform.refinitiv.com) and we are planning to use python. Do you have any sample code is available for our reference
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Post messages have no effect and "Ack":true results in an "Unknown message type"
We use WebSockets to publish updates to chains (below is an example of such a POST message). The following problem has occurred: The message is processed (there is no error message), but the changes do not take effect. First question: Is the message structure syntactically correct? Second question: Inserting "Ack":true…
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How to post data for multiple symbols?
Hello, https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/java/MarketPricePosting.java We have made use of the above example to update data for symbols in WebSocket API. Please note that the above example does not explain/demonstrate the steps to update data for multiple symbols and we have been…
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API AUTHENTICATION ISSUE
Below is the error message we received while doing API authorization: 401 {"error":"invalid_client" ,"error_description":"Invalid client or client credentials." } We tried Auth v1 and v2 but didnt work, please help and let us know which endpoint/URL should we use. Thank you!
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on-prem trep server infrastructure and public web api end point usage details.
Hello LSEG Team, We using on-prem TREP and Websocket infrastructure currently to get BID/ASK and VALUE_DATE fields of some FX RICs via our .net application. We are getting all related data continuosly without any problem. However we want to demise our TREP infrastructure. We have some users use this infrastructure as well.…
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RTO-What is the policy / protocol for fail over? Will client various API keys?
Can you please help with protocol for fail over for RTO WebSocket API.
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Error with websocket API connection to https://api.refinitiv.com/streaming/pricing/v1/
I am running the following example code: https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/RTO/python/market_price_rto_service_discovery.py as follows: ``` python3 market_price_rto_service_discovery.py --user "" --password "" --clientid "" The output is: ``` Sending authentication request with…
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Some RICs receive nulls at certain times.
I am making a streaming request for MarketPrice at RTO using View. When streaming to some RICs, including ".PSI", the data for each FID is received as "null" around 0:00 (UTC).Can I understand this "null" data to be reset data? By the way, if I receive data after that, I am able to receive it with data entered for each…
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What's the significance of the last number in batch responses?
I’m implementing batch requests using the WebSocket API and have a question about the status response. The response text includes something like: Processed 3 total items from Batch Request. 3 Ok. I understand that in this case, three streams would be created. However, if I intentionally include an invalid RIC in the batch,…
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Websocket connection is disconnecting using lseg.data library
Hi, I am using v2.1.1 of the lseg.data Python library to stream realtime data. My setup is working most of the time, but once in a while (every few days, but no set pattern), the websocket disconnects for ~2 seconds, during which I lose data. I have identified one such event and captured the logs surrounding the event,…
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Hi - can you tell me why im getting "Text": "None" in my Ack message here?
Hi - this is the message in question - when i send the exact same message to a different source i get "Text": "OK", so I'm guessing it may be a core RTDS setting somewhere? 2025-08-19 09:25:46,189 - INFO - Sent market price post: {"Domain": "MarketPrice", "Ack": true, "PostID": 1, "PostUserInfo": {"Address":…
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For LSEG Data chain.py, example using platform.deployed, getting A18: Service unknown.
The connection is to RTC. I see in a post need: \*rtc\*defaultJsonServiceId, I believe in RTC rtc.cnf. Is this correct ? How to use chain.py example to connect to local rtc ?
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Stream timeouts on websocket under python lseg.data API
We're streaming LSEG data using the LSEG Data Library for Python, using lseg.data.content.pricing. Sometimes— seemingly at random (different times of day, sometimes after streams have been up for hours, other times after just minutes), we receive Stream.on_status events with the following (example) payload: status: {'ID':…
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How to connect using Real-Time SDK EMA C# and RIC for FX
Hello, This actually a two questions post. I am trying to connect to RTO using EMA (LSEG.Ema.Core 3.4.0), however, I am struggling to do so (more on this later.) First, I am able to login and connect with websocket using example from MarketPriceRTOClientCredAuthExample project (I was given <client_id> and <client_secret>.)…
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Error : "insufficient_scope",
Hi, Got one queries from one customer. They are trying to connect RTO V2 with websocket API Please advise what can cause the following error. Service ID: GE-Z762EPJPWZ3E { "error": { "id": "6a901c52-d936-4815-8670-3ea9bb49cac7", "code": "insufficient_scope", "message": "access denied. Scopes required to access the…
