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WC1 search: Multilingual name handling via customfields in grouptemplate
When custom fields are set in grouptemplate in WC1 and sent with them attached, how does this affect the results? For example, by setting Japanese names in firstname and lastname, and English names in customfields, is it possible to influence the search results?
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Why did the primary name of some results revert to the empty string?
We recently noticed that the primary name disappeared from some of our old results. This appears as "primaryName": "", in the JSON response when I check the results of a case. We're using the V2 API. We assumed that the primary name will always be set. We also noticed that this may be happening to results where the…
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Media Check API returning error
Hi Using the Postman collection and trying to retrieve media check results {{protocol}}{{gateway-host}}{{gateway-url}}cases/{{case-system-id}}/mediacheck/results I am receiving the error response: [ { "error": "INVALID_PROVIDER_TYPE", "cause": "This operation has failed. You specified case ID without MEDIA_CHECK provider."…
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Adverse Media Update and Transposition Feature Behavior
Could you please help clarify the following points: Updating Existing Screenings with Adverse Media We have already created multiple individual screenings without selecting the Adverse Media option. We would now like to include Adverse Media screening for a list of entities that have already been screened. Is there a bulk…
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WC1 service account
Hi How do I get access to create a WC1 service account? Currently, I can only add a normal user.
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Ongoing Screening Disabled For Automatic Screening
Hello, I am reaching out for help with understanding the World Check functionality as a not-experienced user of this application. My client uses World-Check Customer Risk Screener. Recently I was notified that automatic rescreening of individual screening cases does not work. Here is what I mean: Once the review of the…
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Is it possible to turn the translation and/or transliteration off in name matching?
Our users sometimes see matches that are difficult to explain because the matched term does not always appear in an anglicized format. For example, the search for the name "Kim Juhan" returns "Valerie Leyon" (WC ID 3706802) because of the native AKA match "กิม ฮวง". Entering that name to Google Translate confirms that it…
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“User Activity Monitoring” in Technical Validation excel sheet
Hi, We are assisting a customer with World-Check One API onboarding. In the Excel Sheet for Technical Validation, there is a reference to “User Activity Monitoring (Enables the customer to create their own home-grown customized case manager)” Could you confirm: The exact meaning of this feature? Which API endpoints support…
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Questions Regarding Bulk Retrieval of Detailed Information via World-Check One API(V3)
Our customer is currently working on a process to retrieve detailed information during World-Check One searches and has two related questions: 1. Is it possible to retrieve detailed information in bulk for multiple search results via the World-Check One API? They have reviewed the available documentation but have not…
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WC1 API - Support for multiple groups under the one parent account
@prabhjyot.mandla - Now we have one group for Organization and cases are going under that. Can I have more group based on business entity teams and store under different groups based the business entity. These groups sit under the parent group (Organization). Please suggest which API supports and what changes require to…
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Detail of WC1 API PATCH /v3/cases/{caseSystemId}
Hi there, I have some questions around PACH cases endpoint. Why created Date in response does not set required. I think it should be set when we created cases. We use creation Date. We expect it was set and ISO8601 format date value. 1. Why createionDate in response does not set required. I think it should be set when we…
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How to fix Custom Field json Data is empty List
I am doing callout from post but json i got with custom filed empty list . Please help to Fix and get the custom Field Id
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WorldCheckOne HMAC with incorrect Host Header
Hello We have successfully implemented and tested WorldCheckOne integration in our development stage. HMAC-Authorization worked perfectly fine. We are now testing on the acceptance stage at our customer, where all requests are routed through an Enterprise Service Gateway. This means that our request goes to…
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Best Practices For Retrieving OGS Updates via API V3
Hello, We are migrating from WC1 V1 to V3, and so far we have been iterating through OGS updates by specifying updatedDate in the query field and sorting by updateDate, for example: { "pagination": { "currentPage": 1, "itemsPerPage": 20 }, "sort": [ { "columnName": "updateDate", "order": "ASCENDING" } ], "query":…
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Where can I find WC-1 user manual/guide? It isn't available in the library
