Access Denied Error for .TLREFK RIC via WebSocket API

fgumushf

We are currently attempting to retrieve pricing data for the RIC ".TLREFK" via the Refinitiv WebSocket Streaming API (Pricing endpoint).

However, when we send a MarketPrice request for this instrument, the API responds with the following error message:

"Access Denied: User req to PE(3157)"

This appears to indicate that our user account does not have the necessary permission or entitlement to access this instrument. How can I obtain authorization for the .TLREFK ric code?

Addresses I use:

https://api.refinitiv.com/streaming/pricing/v1/ (For websocket endpoint)
trapi.streaming.pricing.read (scope)
us-east-1 (region)

Thanks.

Jirapongse

@fgumushf

Thank you for reaching out to us.

You can try a delayed RIC by prefixing it with a slash character "/.TLREFK".

To get permission to access that RIC, please contact your LSEG account team or sales team directly.