PCN217783
Summary
On 03 October 2026, Real-Time - Optimized is updating its SSL root certificate from Comodo to Sectigo.
Description
What is the change?
From the effective date, Real-Time - Optimized is updating SSL root certifcate from Comodo to Sectigo.
To ensure continued connectivity, customers who manually manage Trusted Root stores or lack internet access must install Sectigo:
- eu-west1 & ap-northeast1: 03 October 2026
- eu-central1 & us-east1: 10 October 2026
Note: Customers should keep their existing Comodo certificate until the change is effective.
What action do you need to take?
Customers whose systems automatically trust public certificate authorities are not impacted by this change.
Customers whose systems do not automatically update root certificates or who lack internet access must manually install the Sectigo Public Server Authentication Root R46 certificate before effective date.
Required Certificate (Root):
- Sectigo Public Server Authentication Root R46
- Download: https://crt.sh/?d=11405654893